The Dunkin Donuts on North Salina Street fired the employees who dumped water on a homeless man and recorded it.
The employees say Jeremy Dufresne wouldn’t leave their store, and in the video (below) say he's been told multiple times not to sleep in the store.
Dufresne says he was charging his phone so he could call his mother, then and put his head down for a minute. He also told Syracuse.com that he does go in from time to time, and that staff are gneally nice to him and just ask he doesn't bother customers.
The video (below) went viral on Facebook and caused protests outside the store yesterday.
According to Syracuse.com, Dufresne suffers from schizophrenia and prefers to live outside. more on that here: Syracuse.com
Watch the video below.
The owners of that Dunkin location, The Wolak Group, released the following statemenL:
"Dunkin' has been a part of the Syracuse community for many years, and as the franchisees who own and operate the North Salina Street location, we were extremely disturbed by the behavior of our employees captured in the video. It not only violated our written policies, but goes against our core values as an organization--which include creating a welcoming and hospitable environment and treating everyone with dignity and respect. The employees involved in the incident have been terminated, and we will be contacting the individual in the video to apologize for the negative experience. We also intend to work with local advocates to make sure that our employees are better educated as to how to engage with homeless individuals and where to direct them in the community for appropriate assistance."
If you run into people who need assistance, call 211 for help.